1.Controler

The controller responsible for the processing of personal data on this website is:

Lara Sophie Petter, The Soulshine Space

Jahnstr. 8c

59439 Holzwickede

Germany

info@thesoulshinespace.com

2. Collection and Processing of Personal Data

We collect personal data when you visit our website or use certain features (e.g., contact forms, purchase of products). Personal data refers to any information that can identify you, such as your name, address, email address, and payment information.

a) Data you provide to us:

• When purchasing digital products or services (e.g., therapy sessions, yoga classes):

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (e.g., PayPal, credit card)

• When subscribing to our newsletter or using the contact form:

  • Email address

  • Name (optional)

b) Automatically collected data:

• When you visit our website (e.g., through the use of cookies):

  • IP address

  • Browser type and version

  • Date and time of access

  • Referrer URL (the website from which you came to us)

  • Operating system used

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Contract fulfillment: To process your orders of digital products and to provide online services like therapy sessions and yoga classes.

• Customer service: To respond to your inquiries and provide support.

• Marketing (only with consent): To send you information about new products, offers, or events (e.g., newsletters). You can unsubscribe from our newsletter at any time.

• Website optimization: To improve our website and user experience (e.g., through web analytics tools like Google Analytics).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance (Art. 6(1)(b) GDPR): We need your data to enter into and fulfill a contract with you, e.g., when purchasing products or services.

• Consent (Art. 6(1)(a) GDPR): For certain data processing activities (e.g., newsletter subscription), we obtain your explicit consent.

• Legitimate interests (Art. 6(1)(f) GDPR): We process your data when it is necessary for our legitimate interests, such as improving our website or direct marketing.

5. Sharing of Data

We share your personal data with third parties only when necessary to fulfill the contract (e.g., shipping providers or payment processors) or when required by law.

• Payment providers: We use Stripe as our payment processor. Stripe processes your payment data to complete transactions. You can find more information on Stripe's data privacy practices here: Stripe Privacy Policy.

• Shipping providers: If you order physical products, your address data will be shared with our shipping partners.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the contract or as required by law. For example, when you make a purchase, your data will be stored for the duration of the statutory retention periods (e.g., tax retention requirements).

7. Your Rights

You have the right to request access to your personal data, correction, deletion, or restriction of processing, and to object to the processing of your personal data. You may also withdraw your consent to the processing of your data at any time.

The following rights are available to you under the GDPR:

• Right to access (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure (Art. 17 GDPR)

• Right to restriction of processing (Art. 18 GDPR)

• Right to data portability (Art. 20 GDPR)

• Right to object (Art. 21 GDPR)

If you believe that the processing of your personal data infringes data protection laws, you have the right to lodge a complaint with the competent supervisory authority.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience and provide certain functionalities. You can disable cookies at any time in your browser settings.

• Necessary cookies: These cookies are essential for the basic functionality of the website (e.g., shopping cart).

• Analytical cookies: These cookies help us analyze how visitors use our website and improve its performance (e.g., Google Analytics). You can opt-out of these cookies by changing your cookie settings or using an opt-out mechanism.

9. Meta Adds

We use Meta Ads (Facebook, Instagram) to promote our products and services. Meta collects data about your interactions with our ads, which allows us to measure the effectiveness of our campaigns. You can find more information on how Meta handles your data here: Meta Privacy Policy.

10. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, loss, or misuse.

11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as necessary. We will inform you of significant changes on our website. The current version of the Privacy Policy can always be found on this page.

12. Contact

If you have any questions about this privacy policy, please contact: THESOULSHINESPACE at info@thesoulshinespace.com